(4.5 / 5)2+ Ratings

Appliances Online Reviews

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Overall Rating

4.5

2 Reviews

533%
467%
30%
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About Appliances Online

Appliances Online is Australia's largest online appliance retailer, offering a vast range of products from over 8000 unique items across various brands. They specialize in appliances such as fridges, freezers, washers, dishwashers, ovens, and more, with free delivery available to most areas. The website also provides customer support through a call center at 1300 000 500.

Appliances Online Pros & Cons

Pros:

Wide Range of Products: Appliances Online offers a broad selection of appliances and electrical products.
Free Delivery: They provide free delivery for even the biggest, bulkiest items, with a high on-time delivery rate.
Competitive Pricing: They are known to compete on price if you call them.
Easy Website Use: The website is easy to use, with a high ease of use score of 88%.
Multiple Payment Options: Various payment options are available, scoring 86% for online payment options.

Cons:

After-Sales Service: The after-sales service is reported to be poor, with a score of 84%.
Returns Process: The returns process is not highly rated, scoring 83%.
Customer Service Issues: Some customers have reported issues with customer service, including communication and resolving queries.

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Appliances Online Customer Reviews (2)

0/5

Sven Reinhard

Verified Buyer

Jul 9, 2024

Ines Vogel

Verified Buyer

Jul 5, 2024

Appliances Online Customer’s Q&A

No question yet

Appliances Online Features and Benefits

Key Features and Benefits of Appliances Online:

Warranty and Customer Care: All appliances come with a full manufacturer warranty. For full terms, please see their Warranties and Limitations page.
Innovative Features: Dishwashers offer delay start and pre-soak features, allowing for more efficient washing cycles.
Energy Efficiency: Modern fridges are highlighted for their energy efficiency, making them a crucial factor to consider when purchasing.
Wide Range of Appliances: The website offers a large range of kitchen appliances, including fridges, freezers, bread makers, stand mixers, and slow cookers.
Personalized Support: Appliances Online provides highly personalized and efficient support to its customers, enhancing the online shopping experience.

Appliances Online Pricing

Appliances Online offers competitive pricing on a wide range of appliances, including washers, dryers, fridges, and more. They also provide a Price Match Guarantee to ensure customers get the best deals. For specific pricing details, it is recommended to visit their website or call them on 1300 000 500.

Payment Method

Payment Methods at appliancesonline.com.au include:

Credit Cards: Visa, MasterCard, and American Express are accepted.
PayPal: Secure transactions through PayPal's Payflow gateway.
Zip Pay and Zip Money: Flexible payment options allowing purchases to be paid off over time.
Direct Deposit: Bank transfer option available for direct payments.
Gift Cards: Appliances Online gift cards can be used for purchases.

For further details, visit the Appliances Online website or contact their customer support team.

Appliances Online FAQs

Appliances Online Alternatives

Top 10 alternatives to appliancesonline.com.au:

The Good Guys: Known for a wide range of appliances and electronics with competitive pricing.
Betta Home Living: Offers a variety of home appliances and furniture with flexible payment options.
Harvey Norman: A major retailer with a vast selection of appliances, electronics, and furniture.
Jb Hi-Fi: Specializes in electronics and appliances, often with attractive deals and discounts.
Bing Lee: Family-owned business offering a range of appliances and electronics with personalized service.
Winning Appliances: High-end appliances with a focus on premium brands and quality service.
David Jones: Department store with a selection of high-quality appliances and home goods.
Myer: Another department store offering a variety of appliances along with other household items.
Kogan: Online retailer known for affordable prices and a wide range of products, including appliances.
Amazon Australia: Offers a vast selection of appliances from various brands with convenient delivery options.

How To Open A Appliances Online Account?

To open an account on appliancesonline.com.au, follow these steps:

Visit the website and click on the "Sign In" or "Register" button usually located at the top right corner of the homepage.
Select the "Create an Account" option.
Enter your details, including your name, email address, and password.
Confirm your email address by clicking on the verification link sent to your email.
Once verified, your account will be created, and you can log in using your email and password.

For further assistance, visit the Appliances Online website or contact their customer support team.

Appliances Online Return Policy?

Customer Error Returns: Items can be returned for a full refund if they remain unboxed and packaging is intact, within 7 days of delivery. If unboxed but unused, a store credit minus a 20% restocking fee is provided, also within 7 days. Used or installed items are not eligible for return.

Damaged Appliances: Report any damage to the driver or customer service within 7 days of delivery. Damaged items should not be installed, connected, or used.

Mattress Returns: Mattresses cannot be returned due to customer error or change of mind, except for Universe Bed Co Mattresses under their 120-night trial.

Faulty Products: Products with major failures are eligible for a replacement or refund under the Australian Consumer Law. For minor failures, goods can be repaired or replaced. Contact customer support for assistance.

For further details, visit the Appliances Online website or contact their customer support team.